Shipping policy

At Baglora, we aim to provide a straightforward and reliable shipping process for all our customers. Every order is handled carefully to make sure your items reach you securely.

1. Shipping Destination & Fees

  • Shipping Destination: We currently deliver exclusively to addresses within the United States.
  • Shipping Cost: We offer Free Shipping on all orders delivered within the United States.
  • No Hidden Fees: All transactions on our website are processed in US Dollars ($). There are no hidden shipping fees added at checkout.

2. Order Processing & Delivery Timeline

To maintain clarity regarding when you will receive your items, our delivery timeline is broken down as follows:

  • Order Cut-off Time: 5:00 PM (EST). Orders submitted after this time, or on weekends and holidays, will begin processing on the following business day.
  • Processing/Handling Time: 1 to 2 business days (Monday to Friday).
  • Shipping/Transit Time: 3 to 5 business days (Monday to Friday).
  • Total Estimated Delivery Time: 4 to 7 business days.

3. Delivery Methods & Order Tracking

  • Carriers: We utilize reliable shipping partners, specifically DHL and FedEx, for our deliveries.
  • Tracking Information: Yes, we supply a tracking number for every purchase. After your package leaves our facility, a confirmation email with tracking details will be sent to you so you can monitor your shipment.

4. Duties and Taxes

For customers located within the United States, there are no additional duties or taxes required upon delivery. The total shown at checkout is the final amount.

5. Order Cancellations

If you need to cancel a purchase, please reach out to us within 24 hours of placing the order. If the item has already completed the processing stage and has been dispatched, we will no longer be able to cancel the shipment.

6. Lost or Delayed Packages

If your package is delayed beyond the estimated delivery window, please contact our support team. We will coordinate directly with the shipping carrier to investigate the status of your package and provide a resolution.

7. Business & Support Information

If you have any questions regarding your shipment, please reach out to our customer support team:

  • Business Name: Baglora
  • Phone Number: +1 (212) 633-9041
  • Email: support@baglora.shop
  • Physical Address: 53 Jane St, New York, NY 10014, USA
  • Business Days: Monday to Friday
  • Support Hours: 9:00 AM - 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)
  • Response Time: We are committed to responding to all inquiries within 24 hours.