About Us

About 

Welcome to Baglora. Located at 53 Jane St, New York, NY 10014, USA we are a dedicated retailer operating within the United States. We understand that a well-designed accessory is an essential part of daily life, which is why we focus on providing functional and structured handbags to our customers. Our goal is to offer a straightforward and reliable shopping experience for individuals seeking practical everyday carry solutions.

Our Vision

Our vision is to build a trusted and enduring relationship with our customers by maintaining absolute transparency in our operations. We aim to be a reliable destination for individuals seeking quality everyday items, focusing on clear communication, realistic product representation, and consistent service. We envision a shopping environment where customers feel confident and informed at every step of their journey.

Our Passion and Products

We specialize exclusively in the handbag product category. Our passion lies in curating structured bags, versatile totes, and professional satchels that cater to office environments, business meetings, and casual daily commutes. We focus on durable materials, clean lines, and practical organizational features. We ensure that every piece we offer is designed for actual daily utility, avoiding unnecessary embellishments in favor of functionality and timeless design.

Our Mission

Our mission is to provide a seamless, secure, and highly transparent e-commerce experience. From the moment you browse our catalog to the delivery of your order, we are committed to clarity. We achieve this by providing accurate product descriptions, utilizing reliable carrier services including DHL and FedEx, and ensuring a secure checkout process through established payment gateways like PayPal or Venmo. All our transactions are processed securely in US Dollars ($).

Our Business Commitment

We hold ourselves to strict standards of customer service and operational integrity. To ensure your complete satisfaction and peace of mind, Baglora commits to the following business practices:

  • Transparent Shipping: We provide Free Shipping on all our orders with no hidden fees at checkout. We also ensure that every order is dispatched with a verifiable tracking number.
  • Fair Returns: We stand by the items we sell. We offer a clear 30-day return window for both defective and non-defective products, alongside a $0 restocking fee to keep the process fair for our customers.
  • Dedicated Support: Our customer support team operates Monday through Friday, from 9:00 AM to 5:00 PM (EST). We are committed to a support reply time of 24 hours to ensure your inquiries are handled promptly and professionally.

Business Information

We are always here to assist you with any questions about our brand, products, or policies.

  • Business Name: Baglora
  • Phone Number: +1 (212) 633-9041
  • Email: support@baglora.shop
  • Physical Address: 53 Jane St, New York, NY 10014, USA
  • Business Days: Monday to Friday
  • Support Hours: 9:00 AM - 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)
  • Response Time: We are committed to responding to all inquiries within 24 hours.