Privacy policy

At Baglora, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, maintain, and disclose your data when you visit our website, communicate with our customer service team, or make a purchase from our store.

By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

To provide a secure and customized shopping experience, we gather specific types of information:

  • Personal and Contact Details: When you initiate a purchase or create an account, we collect your name, billing address, shipping address, email address, and phone number.
  • Payment Details: We gather the necessary payment information to securely finalize your transactions. All payments are processed securely through our designated third-party payment gateways, PayPal or Venmo. We do not store your complete credit card information or bank details on our internal systems.
  • Device and Navigation Data: While you browse our store, we automatically record information such as your IP address, browser type, operating system, and data on how you navigate our site.

2. How We Use Your Information

The information we collect is primarily used for the following operational purposes:

  • Order Fulfillment: To process your payments, arrange for delivery using our carrier services, DHL and FedEx, and send you transaction receipts.
  • Communication: To answer your support questions, supply order tracking details, and notify you about the status of your shipment.
  • Fraud Prevention: To actively screen our transactions for potential risks or unauthorized activities, ensuring a safe platform for our customers.
  • Store Improvement: To evaluate how customers interact with our website, which helps us optimize our layout and product offerings.

3. Sharing Your Information

We respect your privacy and do not sell your personal data to external agencies. We only share necessary information with verified service providers who help us run our operations:

  • E-commerce Platform: Our store uses reliable e-commerce technology to present and sell our merchandise to you in a secure manner.
  • Payment Processors: We send required transaction details to PayPal or Venmo to authorize and secure your payments.
  • Shipping Providers: We provide your shipping address, name, and contact details to our delivery partners, DHL and FedEx, to ensure your order is successfully delivered.
  • Legal Obligations: We may release your information if we are legally compelled to do so or if there is a breach of our store policies.

4. Cookies and Tracking Technologies

Our website uses "cookies" to improve your overall shopping experience. These cookies help us remember items in your shopping cart, store your site preferences, and collect general traffic data. You have the option to disable cookies through your web browser settings; however, doing so may affect the functionality of certain features on our site.

5. Data Security

Protecting your personal data is a primary concern. We utilize standard security measures to ensure your information is not lost, accessed unlawfully, disclosed, or modified. Data transfers and checkout procedures are secured using industry-standard encryption protocols.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Ask for corrections to any inaccurate or incomplete records.
  • Request the removal of your personal information from our databases.
  • Opt out of marketing communications at any time by using the unsubscribe link provided in our emails.

If you need to exercise any of these rights, please contact our support team using the information provided below.

7. Changes to This Policy

We maintain the right to modify this privacy policy whenever necessary. Any updates will take effect immediately upon being published on this page.

8. Business Information

If you have any questions about this Privacy Policy or how we manage your data, our customer support team is ready to help.

  • Business Name: Baglora
  • Phone Number: +1 (212) 633-9041
  • Email: support@baglora.shop
  • Physical Address: 53 Jane St, New York, NY 10014, USA
  • Business Days: Monday to Friday
  • Support Hours: 9:00 AM - 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)
  • Response Time: We are committed to responding to all inquiries within 24 hours.